Mentions légales

Legal Notice

Business owner / legal representative:
Maryia Salauyova

Website operator / business studio:
Isola Aura Home

Online store / trading name:
Isola Candles

Registered address:
Avenue des Cerisiers 29, b8
1030 Schaerbeek, Brussels
Belgium

Contact:
Email: isolaaurahome@gmail.com
Phone: +32 493 50 70 20
Website: https://isolacandles.be

VAT and business registration number:
BE1013970296

Business activity:
Handmade soy wax candles, decorative candles, scented candles, crystal candles and handmade gift items.

Business model:
Isola Candles is the online store and trading name used for handmade candle products created by Isola Aura Home, a small candle studio based in Belgium. All products are handmade in small batches.

Website hosting platform:
This online store is hosted by Shopify.

Customer support hours:
Monday–Friday, 9:00–17:00 CET

Intellectual property:
All content on this website, including product photos, text, designs, logos and brand elements, belongs to Isola Aura Home unless otherwise stated. Any reproduction, distribution or use of the content without prior written permission is not allowed.

Product information:
All products are handmade in small batches. Slight variations in color, shape, decoration, flower placement, crystal placement or finish may occur and are part of the handmade character of the product.

Liability:
We make every effort to provide accurate product information, prices and availability. However, errors may occur. Isola Aura Home reserves the right to correct any errors, update product information or change prices at any time.

Applicable law:
This website and all purchases made through it are governed by Belgian law, unless mandatory consumer protection laws in the customer’s country provide otherwise.

Customer support:
For questions about an order, delivery, return or product, please contact us at:
isolaaurahome@gmail.com